Kingswalk Dental Implant Practice

The Patient Charter

patient_journey_2.pngOur practice aims to provide consistent quality dental care for all our patients. We have implemented a clinical governance policy to assist us in our individual responsibility of maintaining the highest level of care.

We promise to:

  • be courteous and considerate at all times
  • treat you as we would wish to be treated ourselves
  • respect your wishes
  • provide you with high quality, ethical dentistry
  • try to keep your appointments on time and free from interruption
  • give you a full explanation of your dental problems and provide information on all treatment options available
  • give you a written estimate of cost for any extensive treatment plans
  • maintain confidentiality and data protection laws
  • deal with any suggestions or complaints quickly and efficiently

In return we expect you to:

  • be courteous and considerate to Kingswalk staff and other patients.
  • Treat us as you would wish to be treated yourself
  • Inform us of any changes to your contact details or medical history
  • Respect our clinical judgement
  • Try to keep your appointments or give us 48 hours notice of cancellation
  • Switch off your mobile phone on entering the premises
  • Pay your account after each visit
  • Tell us if you are not completely satisfied with any aspect of your care.

 

Practice Location

By foot from the RVI: along Queen Victoria Rd then bear left at the junction of Richardson Rd.

The Practice is situated towards the top end of Leazes Park Rd, along from La Toscana and opposite Barker and Stonehouse

By car: parking on Leazes Park Rd

By metro or bus: alight at the Haymarket

By foot from the Haymarket: Walk along Percy St and turn up St. Thomas St, then turn left to Leazes Park Rd.

Practice Location Map
Need to make an appointment - 0191 222 0725